This post is the third part of a three-part series about bringing your dog from US to Taiwan. Part 1 is about the decision, process and paperwork, and part 2 is about US departure and Taiwan arrival.
Now that you have successfully entered Taiwan and cleared airport inspection with your pup, the longest week of your life is about to begin. While your pup is in quarantine, make sure to schedule a visit if you can, and make the final payments for a smooth pick up.
QUARANTINE
For dogs that are quarantined for one week or less, you are allowed a single visit at the quarantine facility. For dogs that are quarantined for more than one week, you get one additional visit/week for each additional week of quarantine. For example, if your dog needs to be quarantined for 2 weeks, you’ll be able to visit them twice a week.
Visitation rules are pretty strict: Visits are 90 minutes long, from 2 – 3:30PM Monday – Friday (except holidays) and must be scheduled at least 2 days prior by calling 03-4761-711 ext. 600. Only two visitors are allowed per pet, and one of the visitors must be the official “owner” and must bring a valid form of ID. More information available at BAPHIQ’s website here.
We brought lots of treats and some toys for Lion. You can also request to bathe your dog at their bathing facility, though Lion dislikes baths, so we didn’t want to spend that time together doing something so unpleasant for him!
The staff also supposedly captures 2 minutes of “lifestyle” video footage per day of your dog in quarantine, which dog owners can view through this online portal (you’ll have to call them at 03-4761-711 ext. 600 to obtain the serial code for your dog). In reality, we only got one 2 minute footage of Lion for the entire week (not one per day), and the entire video was him looking sad in his little quarantine cell… So don’t have high expectations for this video footage service!
The Guanyin quarantine facility address is: 桃園市觀音區保障里5鄰草漯 33-2 號. GPS coordinates are: 25.075226,121.148322.
PICK UP AT QUARANTINE FACILITY
The big day is here, and you can’t wait to be reunited with your baby! Before you head over to the quarantine facility, make sure you pay the necessary fees for a smooth pick-up.
Towards the end of your pet’s quarantine, the quarantine facility should send an email to you with 2 payment slips attached – one called “inspection fee” (審查費）, the other called “service fee”（服務費）. Our fees in January 2019 were NT$1,500 (US$50) and NT$3,220 (US$105) respectively. Print out these two payment slips, and pay at any major convenience store (7-11, OK Mart, Hi-Life etc). Make sure you bring enough cash because convenience stores typically won’t accept foreign credit cards when collecting this kind of payment (collection for a 3rd party).
With the payment receipt in hand, make sure you get to the quarantine facility during the facility’s pet pick-up hours. For the Guanyin location, pick-up hours are 9:30AM – 11AM, and 2PM – 3:30PM. Once you get there, show them the receipt, and your dog will be brought to you! In your excitement, remember to do a quick inventory of everything you brought along with your dog, and also make sure you collect the Pet Registration form from them – which serves as the official proof of your dog’s legal presence in Taiwan. This form is especially important for when/if you decide to bring your dog out of Taiwan at some point.
Cost: Cash payment of NT$4,720 ($155) for inspection and service fee.
< Go back to Part 2: US departure and Taiwan arrival
You made it! Please give your pet an extra hug and kiss for us. If you have any questions, please comment below and we’ll be happy to help if we can. If you have any additional advice, please also comment below!
Please note that the information here is accurate for healthy pet dogs traveling as your checked luggage in cargo, on the same flight as you, from the US (excluding Hawaii and Guam) to Taiwan as of January 2019. There may be changes at any point, and we cannot guarantee that this stays updated. We highly recommend you double check all the linked resources to make sure you are following the latest protocols.
Thank you for this! I have a question regarding the quarantine. I see it is three weeks everywhere but yours was one week? Just curious how it is determined for a dog if you know. TIA for any help. Also thanks for letting us know we should get our dog use to the crate ahead of time I hadn’t thought of that.
Hi Lisa – Thank you for visiting GBRL! Great question. From what I know, quarantine used to be 3 weeks until a few years ago, and was recently changed to 1 week. Unfortunately most of the online resources have not been updated to reflect that, but if you call Taiwan’s BAPHIQ, they should be able to confirm the 1 week quarantine policy for all dogs. And glad to hear that the crate acclimation tip was helpful 🙂 Happy travels!
Do you happen to know what happens if the titer test is less than the 180 days?
Also what about injured dogs? (We have 4 pups we are planning to bring back but one lost her leg due to an abusive home)
Hi Sam – if the titr test is less than 180 days, then you’ll have to extend the quarantine by that amount. For example, if the titer test is 170 days old, and the normal quarantine period is 1 week, then your dog would have to be quarantined after arriving in Taiwan for 1 week + 10 days (17 days).
As far injured dogs, we’re not too familiar if any part of the process changes.
Good luck with your travels!
This is so helpful! I am planning a move to Taiwan next year and the thought of my dogs being in quarantine makes me very anxious. I totally trust the people there and that my dogs will be in good hands, but they are small dogs and my little babies. They can be nervous in new situations and are very attached to us. Is there any advice you can give this terrified and overly-attached dog dad?!
We were just as anxious as you! We felt so bad for our dog (Lion) being away from us for an entire week right after a long and scary flight in cargo. We would just recommend preparing your dog for the flight as much as possible. Lion has separation anxiety from us, so we tried to prepare him for that as much as possible, but leaving the house for longer periods of time and having him get comfortable with being alone. We also tried to get him used to the exact crate that he was going to be flying in, so we bought that many months in advance so that he would get used to it and associate it with good things (eating meals in there, special treats). The people working at the quarantine facility were great and extremely nice, so they definitely will take care of your dogs. We knew that Lion had peed/pooped in the crate during the long flight too so he was a little stinky when landing. But when we visited him in quarantine he smelled great and was very clean, meaning they also bathed him, which was nice. When you do visit your dogs in quarantine just spend as much time as possible with them and give them lots of treats!
Good luck with your move and feel free to let us know if you have any questions!
These posts are amazing, thank you so much for sharing! My husband and I are going through the processes of moving late in 2021 and we’re so concerned about importing our two pups. In regards to the quarantine facility, were you able to contact them and provide them with the brand of dog food you guys feed your dog? My dogs have special food and medication needs since they have sensitive stomaches and allergies so we have to feed them a certain brand plus one of them needs a medication daily. Thank you so much!
Any recommendation for getting your pet through the quarantining process as you yourself are going through the quarantine as well? There are 2 issues that complicates this whole process and am seeking suggestions:
1. Eva airline is currently only flying on Fridays once a week which means the arrival date and time will be a non working day (Saturday)for BAPHIQ. I called the agency and their recommendation is that owner will need to provide the driver and transportation if arriving on the weekend. Any recommendations for an animal service transportation like such? I’m anxious because I will be quarantined, leaving my dog in the hands of total strangers and I just don’t think that my family in Taiwan will do the driving work.
2. picking up from quarantine center. I will still be in quarantine while my dog is ready to be picked up. Any advice on that? I’m not sure if I can find anyone (family members) to do the pickup for me…